Terms of service

Last updated: October 27, 2026

Overview

This website, isupet-america.com, is operated by ISUPET America, the U.S. branch of ISU Co., Ltd. (together, "ISUPET", "we", "us" or "our"). By accessing or using this website you agree to these Terms of Service. If you do not agree, please do not use the website.

Purpose of This Website

This website is a product catalog and inquiry channel for wholesale, distribution and business partners. Online checkout is not available. Product listings, prices (including "Price on request") and availability are provided for information only and do not constitute an offer to sell. Any order, quotation or supply agreement is subject to separate written confirmation between you and ISUPET.

Inquiries and Samples

When you submit an inquiry or sample request, you agree to provide accurate business and contact information. Sample availability, quantities and shipping are at our discretion and may be limited by product, destination and applicable import regulations.

Product Information

We make reasonable efforts to keep product descriptions, ingredients, guaranteed analyses, images and specifications accurate. However, packaging, formulas and specifications may change, and minor differences may occur. Product labels on the actual goods take precedence. Pet food and supplements described on this website are not intended to diagnose, treat, cure or prevent any disease. Consult a veterinarian for health concerns.

Intellectual Property

All content on this website, including text, images, logos, brand names and design, is owned by ISUPET or its partner brands and may not be copied, reproduced or used without prior written permission. Third-party brand names and logos remain the property of their respective owners.

Third-Party Links

This website may contain links to third-party websites or social media. We are not responsible for the content, policies or practices of those sites.

Limitation of Liability

This website and its content are provided "as is" without warranties of any kind. To the fullest extent permitted by law, ISUPET is not liable for any indirect, incidental or consequential damages arising from your use of this website.

Privacy

Our collection and use of personal information is described in our Privacy Policy.

Changes to These Terms

We may update these Terms of Service at any time by posting the revised version on this page. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact

ISUPET America
Email: m.kim@isupet-america.com